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Digital Accessibility

Digital accessibility is about ensuring that everyone, regardless of physical or cognitive abilities, can use your digital service. Esatto can help design and build accessible services, or make an accessibility review of your existing website.

Why is digital accessibility important?

Accessible digital services are designed and developed so that everyone can use them. This includes people with physical or cognitive challenges who must be able to navigate, understand the content, and complete tasks. According to the Swedish Myndigheten för delaktighet, as many as one-third of the population may live with a disability. These are potential users and customers you risk excluding if your digital services aren't accessible.

When is digital accessibility required?

Since 2019, the Swedish law on accessibility to digital public services (DOS law) has required public sector organizations to ensure that their websites, apps, and digital documents are accessible to all. The legal accessibility requirements state that digital services must be:

  • Perceivable
  • Operable
  • Understandable
  • Robust

Upcoming Changes: Extended Accessibility Requirements in 2025

From June 28, 2025, new EU regulations will take effect under the European Accessibility Act (EAA). If you offer digital services or products, this means that your websites, apps, e-commerce solutions, and e-books must be accessible to everyone. Requirements include:

  • Clear and readable information
  • Keyboard navigation and compatibility with assistive technologies
  • Accessible payment and customer support features

The legislation will apply to sectors such as banking, transport, e-commerce, and media.

Benefits of Digital Accessibility

Better for everyone – including your business.

An accessible website isn’t just for people with disabilities – it makes the experience easier, faster, and smoother for all users. That means happier visitors, better visibility in search engines, and a brand that communicates responsibility and care. In short: accessibility isn’t just the right thing to do – it’s smart business.

How can you buy digital accessibility?

Planning to build a new digital solution like a website, app, or e-commerce platform? We’ll help you design it accessibly from the start.

Already have a functioning digital solution, but want to make sure it meets accessibility standards? Start with our Accessibility Review – we’ll analyze your digital solution based on current legal requirements and provide you with clear, actionable improvement suggestions.

Already conducted an audit and know what needs to be done, but need help implementing the changes? Our consultants can work as part of your team to support you through the implementation phase.

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Why buy digital accessibility from Esatto?

At Esatto, we believe digital services should be accessible to everyone, always. That mindset is integrated into everything we do, from UX design and content to design systems, prototypes, and development. Our certified accessibility experts will help ensure that you:

  • Maintain sufficient color contrast in your design
  • Avoid hard-to-read elements (e.g. text over moving visuals)
  • Ensure large clickable areas for interactive elements
  • Use clear, readable typography
  • Structure content with logical heading hierarchies
  • Provide subtitles and audio descriptions for video content

Examples of our work in digital accessibility

Get started!

Curious, but unsure where to begin? Explore how we can help you take the first step toward improved digital accessibility.